My first podcast – chatting over how to stay clear of technology and outsourcing disputes with Adam Fortune, ably guided by Amit Kapor.
In summary, if a project goes into dispute, or worse full-blown litigation, then both the client and supplier have lost. The client hasn’t got the system they wanted, nor the benefits and savings it should have given them and the supplier has ‘t got the happy profitable customer and reference site they planned.
There are no easy answers and disputes and disagreement sof one sort or another arise on almost every IT project. The chllenge is to deal with them quickly, sensibly and proportionately so that the project can make progress and not get hung up in endless discussions that just distract from the key challenegs.
Link to the podcast:
Apple: https://podcasts.apple.com/gb/podcast/commercial-matters/id1557245426?i=1000649963425
Spotify: https://open.spotify.com/episode/0FTAEZfg08w3DdFP2GHSxf?si=2c64119e5285467b
Podbean: https://www.podbean.com/ew/pb-zgvvr-15b4279